Category: Storefront · Min plan: Free · Slug: product-reviews
Allow customers to leave reviews on products, with automatic verified-purchase detection against delivered orders.
Video tutorial
Features
Star ratings (1-5)
Automatic verified-purchase badge, matched against delivered orders
Manual "mark as verified purchase" action
Review moderation dashboard
Anti-spam: one review per device per product, plus IP rate limiting
How it works
After activation, every product page renders a review widget below the description. Customers leave a name and a 1-5 star rating — both mandatory — plus an optional comment and an optional phone number. The phone number is never displayed publicly and is not kept in readable form.
Reviews display verified ones first, ten at a time behind a Show more button.
A moderation dashboard lives at /dashboard/reviews (it is one of the Management Tools sidebar items, not in the add-ons grid). From there you approve, reject, delete, or manually verify reviews. You cannot reply to a review — there is no public reply feature.
The verified-purchase badge
A review earns the Verified purchase badge automatically when DZBuild can tie the reviewer to an order that reached delivered status. A placed-but-undelivered order does not qualify.
The matching is automatic and best-effort. It can miss a genuine buyer — use Mark as verified purchase in the dashboard for those — and it can occasionally credit someone who is not the buyer. Treat the badge as a strong trust signal, not as proof.
How to activate
Open Dashboard → Add-ons at
/dashboard/addons.Find Product Reviews under Storefront.
Click Activate (Free plan).
Configure it from the collapsible Settings card on the
/dashboard/reviewspage — the add-ons card's button is just a link there. Three settings: - Auto-approve reviews — on by default. - Minimum auto-approve rating — reviews below this rating queue for moderation (1-5, default 1, i.e. all auto-approve). - Show reviews on product page — on by default.
The reviewer name is always required (2-200 characters); there is no setting to make it optional.
Moderation
Open /dashboard/reviews to see the queue. Four stat cards sit at the top — Total, Pending, Approved, Verified. The Pending card is where you check the moderation backlog; there is no pending-count badge on the sidebar link.
For each review you can:
Approve / Reject / Delete
Mark as verified purchase — if you recognise a genuine buyer that automatic detection missed, you can grant the badge by hand. The dashboard records that it was done manually.
See the linked product, the rating, and whether it carries the verified-purchase badge
Filtering is by status only — All / Pending / Approved / Rejected — plus a free-text search box that matches the reviewer name and the review text. There is no product or rating filter.
Anti-spam
Two distinct protections:
One review per browser per product — a repeat submission on the same product from the same browser is rejected outright.
Rate limiting per IP address — a burst of reviews from the same connection is throttled.
There is no keyword or profanity filtering. The only content handling is HTML stripping and length limits: name 2-200 characters, review text up to 2000 characters. For stronger spam protection on storefronts that take cold traffic, also activate Captcha Protection.
Turning it off
Deactivating hides the storefront widget and the dashboard link, but never deletes reviews — re-activating brings them all back exactly as they were. The sidebar link can take up to 5 minutes (or a re-login) to appear or disappear after you toggle the add-on.
Tips
Leave auto-approve on if your store is low-volume — you will catch any abusive review later. Turn it off only when running heavy paid traffic.
Set minimum auto-approve rating to 3 or 4 if you start receiving spam — 1- and 2-star reviews queue for review while normal positive reviews still flow through.
Verified-purchase badges are powerful trust signals for cold traffic. Don't filter them out by being too strict on moderation.
Reviews appear inline on the product page. They do not currently feed the product structured data, so star ratings will not show in Google results.