⚠️ Warning — No longer available

The Free plan is no longer offered as a standard plan to new merchants. It's granted only on request, in rare cases (typically for non-profits, students, or specific partner programs).

If you're starting today, your entry point is the 3-day Pro trial — every new account gets it automatically. After the trial, you subscribe to Pro, Unlimited, or Enterprise (custom).

This page is kept for reference only and for stores that already had Free before the change.

The Free plan, where it still exists, is the most restrictive tier — sufficient to test the platform but not to operate a real business at scale.

What's included

Limit	Free
Stores	1
Products	5 active — adding a 6th is blocked
Orders	30 per month
Storefront subdomain	✅ `your-slug.dzbuild.app`
Custom domain	❌ (Pro and above)
Landing pages	0 included (purchasable individually at 1,000 DZD lifetime)
Pixels (FB / TikTok / GA / etc.)	0
Team members	0
Advanced Google Sheets connections	1
Custom favicon	❌
Remove DZBuild branding	❌
Email + community support	✅

What you still get on Free

Nine addons carry no plan requirement, so a Free store can activate them from Dashboard → Addons:

Two of them — Stop Desk and Stock Management — are unavailable on stores using the digital theme.

When Free is enough

You're testing an idea — list 1-3 products, take your first orders, validate the niche.
You sell from social media (Facebook page, Instagram, TikTok) and DZBuild is just the order-taking + courier-handoff layer.
You're inside the 3-day Pro trial deciding whether to subscribe.

When Free runs out

You'll notice the limits start hurting when:

You hit 5 products. Adding a 6th is blocked. Products you already published above the cap are not hidden automatically — but if support moves a paid store down to Free, everything except the 5 newest products is switched to Draft. Those drafted products do not come back by themselves when you re-subscribe: re-publish them yourself from Dashboard → Products.
You hit 30 orders in a calendar month. Your storefront then goes dark for the rest of the month — the store home page, every product page and checkout are replaced by the same "Store currently unavailable" page that expired stores show, so visitors cannot browse or buy. (A landing page still renders, but its order form returns a "this store reached its monthly order limit" message.) The counter resets on the 1st of the next month.
You want to add a Facebook Pixel — Free has 0 Pixel slots. Subscribe to Pro to unlock 1 pixel per platform.
You want a landing page for an ad campaign — Free includes 0 LPs. You can buy single ones for 1,000 DZD lifetime, or subscribe to Pro for 3 included.
You want a custom domain (yourshop.com) — Pro or above only.
You want to invite a team member — Pro = 1; Unlimited = 3; Enterprise = 25 baseline (up to 200 with paid extra seats).
You connect a custom domain and then land on Free — a Free store cannot keep one. If a store is moved to Free while it has a verified custom domain, that domain is unlinked within about 6 hours, with no grace period; the 12-hour grace applies only to expired paid plans.

When any of these become real blockers, see Pro, Unlimited, or Enterprise.

What happens when a paid plan expires

An expired paid plan (Pro, Unlimited, or Enterprise) is not run as a Free store. If you do not renew:

Your storefront goes offline. Anyone who visits your store — on your your-slug.dzbuild.app subdomain or your custom domain — sees a "Store Unavailable" page. Customers cannot browse or buy until you renew.
Your custom domain is unlinked. About 12 hours after expiry, any connected custom domain is disconnected. When you renew, just re-connect it from /dashboard/domains — it takes a minute.
Nothing is deleted. Your products, orders, customers, settings, landing pages, Pixels and all configuration are kept exactly as they were — your plan is never downgraded behind the scenes.
Renew anytime and everything comes back instantly — your storefront goes live again and all your data is exactly where you left it. (Just re-link your custom domain.)

⚠️ Warning — Long inactivity

If an account stays unrenewed for 12 consecutive months, DZBuild reserves the right to close it. This is not automatic, but please renew — or export your data — if you intend to keep the account.

Tips for staying productive on Free

Curate your 5 products. Pick your top sellers; on Free, breadth doesn't matter as much as the storefront looking complete.
Use a single sharp landing page if needed — buy one for 1,000 DZD lifetime instead of subscribing if your offer is one product.
Track orders informally until you cross 30/month, then it's time to subscribe.
Watch the order counter. Hitting 30 orders takes your storefront offline for the rest of the month, so subscribe before you get close — not after.

Frequently asked

Q: Can I stay on Free forever? A: Yes. There's no time limit on Free — it's not a trial that expires. Just be aware of the 5-product / 30-order caps.

Q: I just signed up — am I on Free or Pro? A: New accounts get a 3-day Pro trial automatically. After day 3 you do not drop to Free — your store stays on Pro but expired, which means the storefront shows "Store Unavailable" to customers while your dashboard stays open. Subscribe to bring it back. See Subscriptions.

Q: My Pro plan expired and my store shows "Store Unavailable". Did you delete my data? A: No. When a paid plan expires the storefront goes offline (customers see a "Store Unavailable" page) and the custom domain is unlinked, but nothing is deleted — your products, orders and all configuration are kept. Renew from /dashboard/subscribe and your store goes live again instantly with all your data; just re-link your custom domain from /dashboard/domains.

Q: How do I upgrade? A: Open /dashboard/subscribe and pick Pro, Unlimited or Enterprise. Pay by international card (instant, auto-renewing), CIB / Edahabia (instant) or manual receipt (approved after review, usually within an hour). See Upgrades for switching mechanics.