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Subscriptions

How DZBuild subscriptions work — the 4 plans (Free, Pro, Unlimited, Enterprise), the 3-day Pro trial for new accounts, payment options, activation timing, renewals, expiry behavior.

Written by Support

DZBuild has four plans: Free, Pro, Unlimited, and Enterprise — all three paid plans are bought self-serve from your dashboard. New accounts get a 3-day free trial of Pro automatically — no credit card needed — so you can build your store, list products, and even take real orders before you decide whether to subscribe.

The four plans

Plan

Starting price

Best for

0 DZD

Testing, low-volume sellers — 5 products, 30 orders/month, no Pixel, no LPs included

1,000 DZD/month

Merchants running paid ads — 300 products, Pixel, 3 LPs, custom domain, custom favicon

2,500 DZD/month

Multi-store, multilingual, CRM operations — unlimited products / LPs / Pixels, 3 team members

5,500 DZD/month

High volume, large teams, custom CSS — 25 staff seats included, up to 200

Enterprise is bought self-serve from /dashboard/subscribe like the other plans. Bespoke work layered on top (custom integrations, a contracted SLA, dedicated infrastructure) is still quoted separately.

Detailed feature comparisons live on each plan's page.

Naming heads-up: The Unlimited plan is shown as Illimité in French and غير محدود in Arabic. Same plan, same price, same features — we use the Unlimited label across the EN docs.

The 3-day Pro trial

When you create an account at /register:

  • Your store starts on Pro, free, for 3 days.

  • All Pro features are unlocked: 300 products, landing pages, Pixel, custom domain, abandoned-cart recovery, advanced storefront customization.

  • The countdown is shown in your dashboard.

  • At the end of the 3 days, unless you subscribe your storefront goes offline — visitors see a "Store Unavailable" page and cannot browse or buy. None of your data is touched; subscribe at any time and your storefront goes live again instantly with everything exactly as you left it.

Every new store you create starts with 3 free days on Pro — including additional stores. It is per store, not once per account. (You can only create an additional store once every store you already own is on an active paid plan, so this can't be used to stay free indefinitely.)

The status banner

At the top of /dashboard/subscribe a banner always tells you where you stand: the plan name (during the trial it says free trial and shows PRO), the exact expiry date and the number of days remaining. It turns amber when 7 days or fewer are left, red at 3 days or fewer, and switches to an expired message once the date passes. The ▶ How to renew button sits in the same banner.

Subscribing

  1. Pick a plan (Pro, Unlimited or Enterprise). On the Enterprise card you also set the staff-seat slider (25–200) before paying — see Enterprise.

  2. Pick a duration (1 / 3 / 6 / 12 months). Annual saves the equivalent of two months on both Pro (10,000 vs 12,000 DZD) and Unlimited (25,000 vs 30,000 DZD).

  3. Have a discount code? Type it in the checkout sheet and press Apply before choosing a payment method. Percentage codes are honoured on all three payment rails — the server re-validates the code and recomputes the price. Flat-amount codes only work on the international-card rail, and the sheet tells you so.

  4. Pick a payment method — three rails are available: - International card / PayPal / Apple Pay (Paddle) — Visa, Mastercard, PayPal and Apple Pay. Charged in USD, activation is instant, and it creates an auto-renewing subscription that you can cancel at any time from the same page. - CIB / Edahabia via Slick-Pay — charged in DZD as a one-off payment. You don't need a Slick-Pay account of your own to pay for a plan. Activation is automatic within ~30 seconds after 3-D Secure. - BaridiMob manual receipt — transfer the amount to the DZBuild BaridiMob RIP shown on the page (00799999002871122994), then upload the receipt screenshot. Our team verifies and activates it — the dashboard quotes under one hour; allow up to 24 hours at worst.

  5. Once activated, all features unlock immediately.

Need a walkthrough? Click the ▶ How to renew button at the top of /dashboard/subscribe for an in-app guided tour. Full video tutorials are on the DZBuild YouTube channel.

Renewals

  • Renewal is manual on the CIB / Edahabia (Slick-Pay) and BaridiMob rails — come back and pay before expiry. The international-card (Paddle) rail is different: it creates an auto-renewing subscription that re-charges every cycle automatically and extends your expiry date.

  • Renewing before expiry stacks: the new duration is added to the existing one with no gap.

  • Renewing after expiry restarts the plan from the day of payment.

Reminders

Once your paid plan is inside its last 7 days, DZBuild emails a renewal reminder once a day until you renew. If you have connected WhatsApp or the Telegram bot, you also get one push reminder when expiry is 3 days away (once per expiry cycle), and a "store paused" notice after expiry. Stores still on the free 3-day Pro trial get no expiry email — watch the countdown banner on /dashboard/subscribe instead.

Cancelling auto-renewal

If you paid by international card, a Manage subscription card appears on /dashboard/subscribe. It opens the Paddle customer portal, where you can cancel auto-renewal or change the payment method. Cancelling stops future charges; your plan stays active until the period you already paid for ends.

Payment history

At the bottom of /dashboard/subscribe you get the full history of your subscription payments: plan, duration, amount, payment method and status (pending, completed or rejected, with our reason on a rejected receipt). The first 4 rows load with the page, then 10 at a time — press Show 10 more to append older batches. The invoice PDF link lives on the same rows.

While a manual receipt is waiting for review, a "receipt under review" banner is shown on the page.

Plan switching transitions

Direction

Effect

Free → Pro

Instant; new features available immediately

Free → Unlimited

Instant; new features available immediately

Pro → Unlimited

Instant. You pay the full Unlimited price; your unused Pro time is converted into bonus days on Unlimited at the price ratio — each remaining Pro day is worth 1,000/2,500 = 0.4 Unlimited days, added to the end of the new cycle

Unlimited → Pro

Instant, not deferred. The moment the Pro payment activates the store drops to Pro limits, and the unused Unlimited time becomes bonus Pro days at the price ratio (each remaining Unlimited day becomes 2,500/1,000 = 2.5 Pro days). To keep Unlimited features to the end of your cycle, wait for it to expire before buying Pro

Pro not renewed

Storefront becomes Unavailable (both the dzbuild.app subdomain and any custom domain); custom domain unlinked ~12 h after expiry; all data kept; renew to restore

Unlimited not renewed

Storefront becomes Unavailable (both the dzbuild.app subdomain and any custom domain); custom domain unlinked ~12 h after expiry; all data kept; renew to restore

Any → Enterprise

Instant, same as any other upgrade — pick Enterprise on /dashboard/subscribe, set the staff-seat slider, pay

See Upgrades for the detailed mechanics, including the bonus-day math.

What happens if you do not renew

If your paid plan (Pro, Unlimited, or Enterprise) expires and you do not renew:

  • Your storefront goes offline. Anyone who visits your store — on your your-slug.dzbuild.app subdomain or your custom domain — sees a "Store Unavailable" page. Customers cannot browse or buy until you renew.

  • Your custom domain is unlinked. About 12 hours after expiry, any connected custom domain is disconnected. When you renew, just re-connect it from Dashboard → Domains — it takes a minute.

  • Nothing is deleted. Your products, orders, customers, settings, landing pages, Pixels and all configuration are kept exactly as they were — your plan is never downgraded behind the scenes.

  • Renew anytime and everything comes back instantly — your storefront goes live again and all your data is exactly where you left it. (Just re-link your custom domain.)

⚠️ Warning — Long inactivity

If an account stays unrenewed for 12 consecutive months, DZBuild reserves the right to close it. This is not automatic, but please renew — or export your data — if you intend to keep the account.

Multiple stores

Multi-store works on any paid plan — Pro, Unlimited or Enterprise. To create an additional store, every store you already own must be on an active, unexpired paid plan, and you must wait 5 minutes between creations. The hard ceiling is 50 stores per account. Each store carries its own plan and expiry date but shares your single billing identity, and orders, products and customers stay scoped per store. See Multi-store.

Frequently asked

Q: Can I get an invoice? A: Yes. Open /dashboard/subscribe, scroll to the payment history at the bottom, and click the PDF icon on the payment you want. The link appears only once the payment is completed and its invoice has been generated.

Q: Can I pay annually for one store and monthly for another? A: Yes, on any paid plan where you can hold more than one store. Each store carries its own plan and expiry date, so durations can differ per store.

Q: What if my receipt is rejected? A: You will not receive an email. Check the payment history at the bottom of /dashboard/subscribe — the request shows a Rejected status with the reason if one was given. Re-upload a clearer receipt from the same page, or reach us with the Telegram / WhatsApp buttons there.

Q: Refund policy? A: Pro and Unlimited subscriptions are non-refundable once activated. Enterprise refunds are governed by the contract.

Q: I see "Unlimited" / "Illimité" / "غير محدود" — is that Unlimited? A: Yes. Same plan. The dashboard shows it as "غير محدود" in Arabic and "Illimité" in French, and we use Unlimited as the display name in EN docs.

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